Part of R&D is designing ink to have the right physical properties to work with the printheads. You should not expect a good experience if you use knockoff ink cartridges. You’re probably buying the printer for the cost of parts and distribution, which means the manufacturer is effectively subsidizing the thing on the premise that they’ll recoup their research and development costs (and the rest of their overhead) from your ink purchases. You take your printer for granted, but that box can cover a piece of paper in millions of dots of precisely located, color-matched ink in a few seconds.
Seriously, there is some amazingly complicated technology in your printer, including the printheads, the ink, and the mapping software. Your printer is worth a lot more than you’re paying for it. Assume that these apply to all printers from all manufacturers unless we say otherwise: Here are some other general truths that you may have never considered (or willingly ignore when you feel like throwing a tantrum about your printer). But our years of experience covering these apparent boxes of junk give us a better understanding of why they exist. Unfortunately, we can’t solve all of these problems. Unhelpful customer support, making it impossible to troubleshoot problems anyway.A cryptic interface that makes it almost impossible to troubleshoot problems without the help of customer support.Drivers that go out of date, never to be refreshed, and seem to disappear whenever you update your computer’s operating system.Wireless (or wired) networking that never seems to connect correctly.The feeling that ink or toner constantly needs to be replaced and always seems to run out at the worst times.(Scene from Office Space.)Ĭommon pain points for anyone buying a home printer include:
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